Frequently Asked Questions
Yes, we do! While a majority of our business is done with professionals, we welcome all.
Yes, whether you are having products installed by us or just purchasing materials our experienced staff will provide you will a free estimate.
A sash is made up of one or more pieces of glass surrounded by a frame. A sash is usually thought of as the operating a part of a window. Technically, a fixed or stationary sash is still a sash. A double hung window has a lower sash and an upper sash that slide up and down. A gliding window sash slide horizontally. A casement window has sash that pivots either in or out. Sash is a bit of a dated word, but hey, we’ve been here since 1853!
First, the SIMPLE WAY to determine door handing…
IF YOU ARE REPLACING AN EXISTING DOOR: With the door open, stand with your back against the hinge jamb. If your left hand is nearer the doorknob, then the door is LEFT-HANDED. If your right hand is nearer the doorknob, then the door is RIGHT-HANDED.
IF YOU ARE INSTALLING A NEW DOOR AND JAMB IN A ROUGH OPENING: Decide which side of the frame will have the door hinges. Stand with your back against the hinge-side of the frame and extend an arm in the direction you wish the door to open. If you extended the left arm, then you need to order a LEFT-HANDED door set. If you extended the right arm, then you need to order a RIGHT-HANDED door set.
And, for those of you who like pictures, a Graphical View Of Interior Door Handing…
When the door opens toward you and the knob is on the left hand side, it is a LEFT HAND DOOR. When the door opens toward you and the knob is on the right hand side, it is a RIGHT HAND DOOR.
IF THE DOOR IS GOING TO BE AN EXTERIOR DOOR… Though exterior doors typically swing inward, outswinging exterior doors are available. So be sure to add “inswinging” or “outswinging” to your notes before ordering!
Exterior doors… slightly different specifications from interior doors
To order the correct exterior door, you need to know both the desired handing and whether it is inswing or outswing.
You are standing inside the house…
When the door opens toward you and the knob is on the left hand side, it is a LEFT HAND INSWING DOOR.
When the door opens toward you and the knob is on the right hand side, it is a RIGHT HAND INSWING DOOR.
When the door opens away from you (towards the outside) and the knob is on the right hand side, it is a LEFT HAND OUTSWING DOOR.
When the door opens away from you (towards the outside) and the knob is on the left hand side, it is a RIGHT HAND OUTSWING DOOR.
Condensation can form on interior glass surfaces when there is too much moisture in the air. If the interior of a structure exceeds certain limits of moisture in the air, the moisture will condense and show up on comparatively cooler surfaces, such as glass.
Interior condensation does not indicate a failure of the glass on your window and/or patio door unit.
Windows are typically the coolest areas of exterior walls; even if they have storm panels, are glazed with welded insulating glass, have Low-E4® insulating glass or use triple-pane glass. When the warm, room temperature air comes in contact with the glass surface, the air is cooled and, if there is enough moisture in the air, the dew point will be reached and the water in the air will condense. In cold-weather climates, moist air that comes into contact with the cooler glass surface may cool enough to form frost.
A good analogy is when you have an iced drink on a warm summer day, and the glass has moisture on the outside of it. The warmer air meeting the cooler surface of the glass causes condensation to form.
Recommended humidity levels in winter months should not exceed 30-35%. If these humidity levels are exceeded, you may want to take measures to reduce the interior humidity level.
Ways to Reduce Interior Humidity Level
- Checking your ventilation
- Using a dehumidifier
- Turning the humidifier on your furnace down (or off)
- Making sure blinds or curtains are open during the day
- Leaving ceiling fans on to promote air movement
- Use an exhaust fan in bathroom areas when showering
Low-e stand for low emissivity and is the relative ability of it’s surface to emit energy by radiation. In laymans terms “Low-e” reflects IR light (heat energy) and stops it passing through.
Low-e glass is just a coating applied to the inside of a pane of glass. The “low-e” coatings are microscopically thin, virtually invisible, metal or metallic oxide layers. When they installed on the surface of a double glazed unit the Low E coating will reflect IR heat from inside the room from central heating or fires to help reduce the energy loss when it is cold outside, thereby reducing heating costs. The better the low-e coating the lower the U-Value and is reported to make a double glazed unit as effective as a triple glazed unit.
Tax Bulletin ST-104 (TB-ST-104)
Issue Date: July 27, 2012
Whether or not a contractor collects sales tax from a customer depends on if the work being performed is considered a capital improvement to real property, or is installation, repair, or maintenance work. This bulletin explains what type of work is a capital improvement to real property, which is not taxable. It also includes information on purchases by contractors and property owners, billing, and the appropriate use of exemption certificates.
What is a capital improvement?
A capital improvement is any addition or alteration to real property that meets all three of the following conditions:
- It substantially adds to the value of the real property, or appreciably prolongs the useful life of the real property.
- It becomes part of the real property or is permanently affixed to the real property so that removal would cause material damage to the property or article itself.
- It is intended to become a permanent installation.
For example, building a deck, installing a hot water heater, or installing kitchen cabinets are all capital improvement projects. Repairing a broken step, replacing a thermostat on a hot water heater, or painting existing cabinets are all examples of taxable repair and maintenance work. Publication 862, Sales and Use Tax Classifications of Capital Improvements and Repairs to Real Property, provides detailed information on various types of work that do and do not qualify as capital improvements. Since the method of installation may affect how the work is taxed, certain work will need to be looked at on a case-by-case basis.
Purchases of materials
Building materials and other tangible personal property purchased for capital improvement work are taxable, whether purchased by a contractor, subcontractor, repairman (hereafter contractor), or homeowner. The sales tax paid by contractors becomes an expense that can be passed through to the customer as part of the overall charge for the capital improvement. Contractors do not normally sell building materials to customers without installation and, therefore, cannot use Form ST-120, Resale Certificate, to make purchases of building materials exempt from tax.